Briarcliffe Auto Service Privacy Policy

Effective Date: September 8, 2025


At Briarcliffe Auto Service ("we," "us," or "our"), we are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.


Information We Collect


Personal Information

We may collect personal information that you voluntarily provide to us when you:


  • Fill out contact forms on our website
  • Schedule appointments through our online scheduling system
  • Request quotes or services
  • Sign up for communications
  • Contact us directly


This information may include:


  • Name
  • Phone number
  • Email address
  • Vehicle information (make, model, year, etc.)
  • Service requests and preferences


Automatically Collected Information


When you visit our website, we may automatically collect certain information about your device and browsing activity, including:

  • IP address
  • Browser type and version
  • Operating system
  • Pages visited and time spent on pages
  • Referring website
  • Date and time of visits


Cookies and Tracking Technologies


Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device that help us:


  • Remember your preferences
  • Analyze website traffic and usage patterns
  • Improve our website functionality
  • Provide personalized content


You can control cookie settings through your browser preferences, though disabling cookies may affect website functionality.


How We Use Your Information


We use the information we collect for the following purposes:


  • Service Delivery: To provide automotive repair and maintenance services
  • Communication: To respond to inquiries, confirm appointments, and provide service updates
  • Scheduling: To manage and coordinate service appointments
  • Website Improvement: To analyze website usage and improve user experience
  • Business Operations: To maintain records for business and legal purposes


Information Sharing and Disclosure


We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:


Third-Party Service Providers


We may share information with trusted third-party providers who assist us in:


  • Website hosting and maintenance
  • Appointment scheduling systems
  • Analytics services (such as Google Analytics)
  • Other business operations


These providers are contractually obligated to protect your information and use it only for the specific services they provide to us.


Legal Requirements


We may disclose your information if required by law, court order, or government regulation, or to protect our rights, property, or safety, or that of others.


Business Transfers


In the event of a merger, acquisition, or sale of business assets, customer information may be transferred as part of the transaction.


Google Analytics


Our website uses Google Analytics to help us understand how visitors use our site. Google Analytics collects information anonymously and reports website trends without identifying individual visitors. You can opt out of Google Analytics by installing the Google Analytics opt-out browser add-on.


Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.


Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we will securely delete or anonymize it.


Your Rights and Choices


You have the following rights regarding your personal information:


  • Access: Request a copy of the personal information we have about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information (subject to legal and business requirements)
  • Opt-out: Unsubscribe from marketing communications
  • Cookie Control: Manage cookie preferences through your browser settings


To exercise these rights, please contact us using the information provided below.


Children's Privacy


Our website and services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.


Third-Party Links


Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.


Changes to This Privacy Policy


We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated policy on our website with a new effective date. Your continued use of our website after any changes constitutes acceptance of the updated Privacy Policy.


Contact Information


If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:



Briarcliffe Auto Service
1062 W Ashland Ave
Glenolden, PA, 19036
Phone: (610)532-0777


This Privacy Policy was last updated on 9/8/25.